Belo for plumbers and heating engineers

A no hot water call does not ring twice.

By the time you are out from under the sink they have rung the next plumber on the list. Belo answers in your name, takes the job down properly, and has the quote drafted off your own prices before you are back in the van.

United Kingdom. No card needed to join the list.

Mr Tranter

Missed, 07:48 · 07700 900 212

No answer

Belo answered and noted

Hot water cylinder leaking into the airing cupboard, ceiling below is marked. No hot water since last night. He is in all day Friday.

Quote 204, drafted by BeloNot sent

Mr Tranter

9 Oldfield Road, Westbury BA13 3DQVerified
Supply and fit 210 litre unvented cylinder1,340.00
Drain down, remove old cylinder, make good285.00
Total including VAT£1,950.00
Send itChange something

You never touched your phone

One job, start to finish

While you were on the job

Every other job app starts when you type the enquiry in. Belo starts one step earlier, with the call you were never going to answer.

  1. 07:48

    Mr Tranter rings

    You are under a kitchen sink with the system drained and both hands on a compression fitting. It goes unanswered, the way it does most mornings.

  2. 07:48

    Belo answers in your name

    Greets him as Tilbrook Plumbing and Heating, asks what is leaking, where, and whether he still has water. Reads the address back to him.

  3. 07:49

    It lands as an enquiry

    His name, number, postcode and the fault, in one place, with nothing for you to retype later.

  4. 09:12

    The quote drafts itself

    A 210 litre unvented cylinder, supplied and fitted, priced from your own list and written the way you write it. Not sent. Waiting for you.

  5. 16:20

    You read it in the van

    Add a new tundish and the extra hour, send. Thirty seconds on a kerb, instead of an hour at the kitchen table.

  6. 07:55, Thursday

    He accepts it

    One tap on his phone, no login. It is in your diary for Friday and the deposit invoice is ready to go.

The job that used to take a missed call, two texts and an evening took you thirty seconds.

Nothing goes to a customer without you seeing it first. Belo drafts, you decide.

Gas Safety Record

Tilbrook Plumbing and Heating · Westbury

No. 0318

Property address

9 Oldfield Road, Westbury BA13 3DQ

Inspection date

16 Oct 2026

Next due

Oct 2027

Engineer

A. Tilbrook

Gas Safe registration

Licence card ID

Appliances tested

2, one at risk

Appliances

LocationAppliancePressureFlue testSafe to use
KitchenCombination boiler, 24 kW36.2 mbarPassYes
LoungeInset gas fire, glass fronted20.1 mbarSpillageAt Risk

Defects and action taken

At RiskLounge fire: insufficient ventilation to the room. Turned off with the customer's permission and labelled. Warning notice issued and signed.
AdvisoryBoiler condensate run externally without insulation. Quoted separately.

T. Tranter

Signed by the customer, on site, 16 Oct

Sent to customer

Your registration, on every one

Your Gas Safe registration and licence card number on the record, the quote and the invoice. Belo will not produce a record without them.

Signed before you leave

The customer signs on your screen, warning notice and all. No chasing a signature, no posting a copy, no second trip across town.

Kept with the property

Alongside the quote, the invoice and what was paid. Findable next October when the landlord asks you for last year’s.

Getting paid

Paid before you have packed the van

The invoice comes off the accepted quote. The customer pays by card from their own phone while you are washing your hands, and the money lands in your account rather than ours.

Invoice

INV-0117

Issued

16 October 2026

Supply and fit 210 litre unvented cylinder1,340.00
Drain down, remove old cylinder, make good285.00
Subtotal1,625.00
VAT at 20%325.00
Total due£1,950.00
Pay by cardor bank transfer, reference INV-0117

Paid onto your own Stripe account. Belo never holds your money and adds nothing on top of Stripe’s fee.

Paid on site

And when they do not pay on the day

Three days before it is due, on the day, then at seven, fourteen and thirty days. After that Belo stops and tells you to ring them, because by then a reminder is not the answer.

Belo · now

INV-0109 is 9 days late

Shall I send Mrs Ferris a reminder? I have one written.

Send itNot yet

Straight into Xero

Customers, invoices and payments go across on their own, picking up from your existing invoice numbers rather than starting again. Your accountant gets a clean set of books and you never open a spreadsheet.

Friday 17 October

Today

Needs you · 2

Quote ready for Mr Tranter

Drafted 09:12. Read it before it goes.

08:30 · Oldfield Road

Cylinder swap, no hot water

Mr Tranter, BA13 3DQ

13:00 · Dilton Marsh

Landlord gas safety, 2 appliances

K. Ferris, BA13 4DL

Owed to you£3,180.00

On your phone

Built for one hand and a dirty screen

Not a desktop system squeezed onto a phone. Belo opens on what needs you, in order, and the thing you came to do is the first button.

Nothing to learn

No setting up a system before it is any use. Belo reads your website and Companies House and asks you to confirm what it found.

Your diary, where you keep it

Belo's bookings show up in the calendar on your phone, so you are not keeping two.

Enquiries from everywhere

Your own website, the form on your Belo page, and the lead emails from Checkatrade and MyBuilder, all in one list.

Works on a bad signal

What you typed is kept, even on two bars in a plant room. Tapping twice never sends two invoices.

Hand the admin over

We are letting a small number of UK plumbers and heating engineers in first. Put your email in and we will tell you when it is your turn.

One email when it opens. Nothing else, and nobody else gets your address.

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